CompareStack/Zendesk Sell vs SugarCRM
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Updated March 2026 · Independent Analysis

Zendesk SellvsSugarCRM

SugarCRM starts at $19/mo, 24% cheaper than Zendesk Sell's $25/mo. Zendesk Sell is rated higher at 4.3/5 vs SugarCRM's 3.8/5.

Z
Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

★ 4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free →
S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

★ 3.8/5Founded 20047K+ customers users
Try SugarCRM Free →

⚡ Quick Stats

⭐
Avg Rating
Zendesk Sell4.3/5
SugarCRM3.8/5
🏆 Zendesk Sell wins
💰
Starting Price
Zendesk Sell$25/mo
SugarCRM$19/mo
🏆 SugarCRM wins
🔧
Features
Zendesk Sell15
SugarCRM15
🏆 Zendesk Sell wins
🎁
Free Plan
Zendesk SellNo
SugarCRMNo

📊 Ratings Breakdown

Z

Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5
S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Zendesk Sell if you need:
  • ✓ Pipeline Management
  • ✓ Calling
  • ✓ Sequences
  • ✓ Lead Scoring
  • ✓ Smart Lists
Try Zendesk Sell Free →
Choose SugarCRM if you need:
  • ✓ Opportunity Management
  • ✓ Sales Forecasting
  • ✓ AI Predictions
  • ✓ Workflow Automation
  • ✓ Campaign Management
Try SugarCRM Free →

🔧 Feature Comparison

Zendesk Sell uniquely offers Pipeline Management, Calling, Sequences. SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Both share 6 features including Contact Management, Email Integration, Reporting.

Feature
Zendesk Sell
SugarCRM
Contact Management
✓
✓
Email Integration
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
API
✓
✓
Custom Fields
✓
✓
Pipeline Management
✓
✗
Calling
✓
✗
Sequences
✓
✗
Lead Scoring
✓
✗
Smart Lists
✓
✗
Task Automation
✓
✗
Zendesk Integration
✓
✗
Goals Tracking
✓
✗
Activity Feed
✓
✗
Opportunity Management
✗
✓
Sales Forecasting
✗
✓
AI Predictions
✗
✓
Workflow Automation
✗
✓
Campaign Management
✗
✓
Case Management
✗
✓
Role-based Access
✗
✓
Third-party Integrations
✗
✓
Data Enrichment
✗
✓
Total Features
15
15

💰 Pricing Comparison

SugarCRM starts at $19/mo, 24% cheaper than Zendesk Sell's $25/mo.

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Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • • 2 pipelines
  • • Email integration
Growth
$69/agent/mo
  • • 10 pipelines
  • • Sequences
Professional
$149/agent/mo
  • • Lead scoring
  • • Task automation
Full Zendesk Sell pricing breakdown →
S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • • Contact management
  • • Pipeline
Standard
$59/user/mo
  • • Forecasting
  • • Quotas
Advanced
$85/user/mo
  • • AI predictions
  • • Geo mapping
Premier
$135/user/mo
  • • Revenue intelligence
  • • Advanced AI
Full SugarCRM pricing breakdown →
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❓ Frequently Asked Questions

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