HomeSugarCRM vs Close
Updated March 2026 · Independent Analysis

SugarCRMvsClose

SugarCRM starts at $19/mo, 61% cheaper than Close's $49/mo. Close is rated higher at 4.7/5 vs SugarCRM's 3.8/5.

S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

3.8/5Founded 20047K+ customers users
Try SugarCRM Free →
C
Close

CRM built for inside sales teams with built-in calling and email

4.7/5Founded 20137K+ companies users
Try Close Free →

⚡ Quick Stats

Avg Rating
Close4.7/5
🏆 Close wins
💰
Starting Price
SugarCRM$19/mo
Close$49/mo
🏆 SugarCRM wins
🔧
Features
🏆 SugarCRM wins
🎁
Free Plan

📊 Ratings Breakdown

S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5
C

Close

4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
Overall Avg4.7/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose SugarCRM if you need:
  • Contact Management
  • Opportunity Management
  • Sales Forecasting
  • AI Predictions
  • Workflow Automation
Try SugarCRM Free →
Choose Close if you need:
  • Built-in Calling
  • Email Sequences
  • SMS
  • Pipeline Management
  • Power Dialer
Try Close Free →

🔧 Feature Comparison

SugarCRM uniquely offers Contact Management, Opportunity Management, Sales Forecasting. Close uniquely offers Built-in Calling, Email Sequences, SMS. Both share 4 features including Reporting, Mobile App, API.

Feature
SugarCRM
Close
Reporting
Mobile App
API
Custom Fields
Contact Management
Opportunity Management
Sales Forecasting
AI Predictions
Workflow Automation
Email Integration
Campaign Management
Case Management
Role-based Access
Third-party Integrations
Data Enrichment
Built-in Calling
Email Sequences
SMS
Pipeline Management
Power Dialer
Predictive Dialer
Workflows
Integrations
Call Recording
Lead Management
Smart Views
Total Features
15
15

💰 Pricing Comparison

SugarCRM starts at $19/mo, 61% cheaper than Close's $49/mo.

S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • Contact management
  • Pipeline
Standard
$59/user/mo
  • Forecasting
  • Quotas
Advanced
$85/user/mo
  • AI predictions
  • Geo mapping
Premier
$135/user/mo
  • Revenue intelligence
  • Advanced AI
Full SugarCRM pricing breakdown →
C

Close Plans

Paid plans only

StartupBest Value
$49/user/mo
  • 3 users
  • Pipeline view
  • Built-in calling
Professional
$99/user/mo
  • Workflows
  • Power Dialer
  • Custom activities
Enterprise
$139/user/mo
  • Predictive Dialer
  • Custom objects
  • Call coaching
Full Close pricing breakdown →
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❓ Frequently Asked Questions

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