CompareStack/SugarCRM vs Salesforce
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Updated March 2026 · Independent Analysis

SugarCRMvsSalesforce

SugarCRM starts at $19/mo, 24% cheaper than Salesforce's $25/mo. Salesforce is rated higher at 4.4/5 vs SugarCRM's 3.8/5.

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SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

★ 3.8/5Founded 20047K+ customers users
Try SugarCRM Free →
S
Salesforce

The world's #1 CRM platform for sales, service, marketing, and more

★ 4.4/5Founded 1999150K+ customers users
Try Salesforce Free →

⚡ Quick Stats

⭐
Avg Rating
SugarCRM3.8/5
Salesforce4.4/5
🏆 Salesforce wins
💰
Starting Price
SugarCRM$19/mo
Salesforce$25/mo
🏆 SugarCRM wins
🔧
Features
SugarCRM15
Salesforce15
🏆 SugarCRM wins
🎁
Free Plan
SugarCRMNo
SalesforceYes ✓
🏆 Salesforce wins

📊 Ratings Breakdown

S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5
S

Salesforce

4.4/5 avg
G2 Score4.4/5
Capterra Score4.4/5
Overall Avg4.4/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose SugarCRM if you need:
  • ✓ AI Predictions
  • ✓ Reporting
  • ✓ API
  • ✓ Campaign Management
  • ✓ Case Management
Try SugarCRM Free →
Choose Salesforce if you need:
  • ✓ Lead Management
  • ✓ Reports & Dashboards
  • ✓ AppExchange Marketplace
  • ✓ Einstein AI
  • ✓ Custom Objects
Try Salesforce Free →

🔧 Feature Comparison

SugarCRM uniquely offers AI Predictions, Reporting, API. Salesforce uniquely offers Lead Management, Reports & Dashboards, AppExchange Marketplace. Both share 6 features including Contact Management, Opportunity Management, Sales Forecasting.

Feature
SugarCRM
Salesforce
Contact Management
✓
✓
Opportunity Management
✓
✓
Sales Forecasting
✓
✓
Workflow Automation
✓
✓
Email Integration
✓
✓
Mobile App
✓
✓
AI Predictions
✓
✗
Reporting
✓
✗
API
✓
✗
Campaign Management
✓
✗
Case Management
✓
✗
Custom Fields
✓
✗
Role-based Access
✓
✗
Third-party Integrations
✓
✗
Data Enrichment
✓
✗
Lead Management
✗
✓
Reports & Dashboards
✗
✓
AppExchange Marketplace
✗
✓
Einstein AI
✗
✓
Custom Objects
✗
✓
API Access
✗
✓
Marketing Automation
✗
✓
Service Cloud
✗
✓
Commerce Cloud
✗
✓
Total Features
15
15

💰 Pricing Comparison

SugarCRM starts at $19/mo, 24% cheaper than Salesforce's $25/mo.

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SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • • Contact management
  • • Pipeline
Standard
$59/user/mo
  • • Forecasting
  • • Quotas
Advanced
$85/user/mo
  • • AI predictions
  • • Geo mapping
Premier
$135/user/mo
  • • Revenue intelligence
  • • Advanced AI
Full SugarCRM pricing breakdown →
S

Salesforce Plans

Free tier available

Free Suite
Free
  • • Up to 2 users
  • • Lead & contact management
  • • Basic email marketing
Starter SuiteBest Value
$25/user/mo
  • • Sales flows
  • • Email marketing
  • • Commerce storefront
Pro Suite
$100/user/mo
  • • Forecasting
  • • Quoting
  • • AppExchange access
Enterprise
$165/user/mo
  • • Advanced customization
  • • Workflow automation
Unlimited
$330/user/mo
  • • Premier support
  • • Sandbox
  • • Full AI
Full Salesforce pricing breakdown →
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❓ Frequently Asked Questions

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