HomeSalesforce vs Freshsales
Updated March 2026 · Independent Analysis

SalesforcevsFreshsales

Freshsales starts at $11/mo, 56% cheaper than Salesforce's $25/mo. Both rated 4.4/5 by users.

S
Salesforce

The world's #1 CRM platform for sales, service, marketing, and more

4.4/5Founded 1999150K+ customers users
Try Salesforce Free →
F
Freshsales

AI-powered CRM for sales teams by Freshworks

4.5/5Founded 201060K+ customers users
Try Freshsales Free →

⚡ Quick Stats

Avg Rating
🏆 Freshsales wins
💰
Starting Price
🏆 Freshsales wins
🔧
Features
🏆 Salesforce wins
🎁
Free Plan
SalesforceYes ✓
FreshsalesYes ✓

📊 Ratings Breakdown

S

Salesforce

4.4/5 avg
G2 Score4.4/5
Capterra Score4.4/5
Overall Avg4.4/5
F

Freshsales

4.5/5 avg
G2 Score4.5/5
Capterra Score4.5/5
Overall Avg4.5/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Salesforce if you need:
  • Opportunity Management
  • Lead Management
  • Sales Forecasting
  • Workflow Automation
  • Reports & Dashboards
Try Salesforce Free →
Choose Freshsales if you need:
  • Deal Management
  • AI Lead Scoring
  • Visual Pipeline
  • Built-in Phone
  • Email Tracking
Try Freshsales Free →

🔧 Feature Comparison

Salesforce uniquely offers Opportunity Management, Lead Management, Sales Forecasting. Freshsales uniquely offers Deal Management, AI Lead Scoring, Visual Pipeline. Both share 2 features including Contact Management, Mobile App.

Feature
Salesforce
Freshsales
Contact Management
Mobile App
Opportunity Management
Lead Management
Sales Forecasting
Workflow Automation
Reports & Dashboards
Email Integration
AppExchange Marketplace
Einstein AI
Custom Objects
API Access
Marketing Automation
Service Cloud
Commerce Cloud
Deal Management
AI Lead Scoring
Visual Pipeline
Built-in Phone
Email Tracking
Workflows
Reporting
Chat & Messaging
Custom Fields
Territory Management
API
Integrations
Sales Sequences
Total Features
15
15

💰 Pricing Comparison

Freshsales starts at $11/mo, 56% cheaper than Salesforce's $25/mo.

S

Salesforce Plans

Free tier available

Free Suite
Free
  • Up to 2 users
  • Lead & contact management
  • Basic email marketing
Starter SuiteBest Value
$25/user/mo
  • Sales flows
  • Email marketing
  • Commerce storefront
Pro Suite
$100/user/mo
  • Forecasting
  • Quoting
  • AppExchange access
Enterprise
$165/user/mo
  • Advanced customization
  • Workflow automation
Unlimited
$330/user/mo
  • Premier support
  • Sandbox
  • Full AI
Full Salesforce pricing breakdown →
F

Freshsales Plans

Free tier available

Free
Free
  • Unlimited users
  • Contact management
  • Built-in chat
GrowthBest Value
$11/user/mo
  • Visual pipeline
  • AI contact scoring
  • Workflows
Pro
$47/user/mo
  • Multiple pipelines
  • AI deal insights
  • Custom modules
Enterprise
$71/user/mo
  • Forecasting
  • Audit logs
  • Custom objects
Full Freshsales pricing breakdown →
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❓ Frequently Asked Questions

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