HomeZendesk Sell vs Salesforce
Updated March 2026 · Independent Analysis

Zendesk SellvsSalesforce

Both Zendesk Sell and Salesforce start at $25/mo. Salesforce is rated higher at 4.4/5 vs Zendesk Sell's 4.3/5.

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Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free →
S
Salesforce

The world's #1 CRM platform for sales, service, marketing, and more

4.4/5Founded 1999150K+ customers users
Try Salesforce Free →

⚡ Quick Stats

Avg Rating
🏆 Salesforce wins
💰
Starting Price
🏆 Zendesk Sell wins
🔧
Features
🏆 Zendesk Sell wins
🎁
Free Plan
🏆 Salesforce wins

📊 Ratings Breakdown

Z

Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5
S

Salesforce

4.4/5 avg
G2 Score4.4/5
Capterra Score4.4/5
Overall Avg4.4/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Zendesk Sell if you need:
  • Pipeline Management
  • Calling
  • Sequences
  • Reporting
  • Lead Scoring
Try Zendesk Sell Free →
Choose Salesforce if you need:
  • Opportunity Management
  • Lead Management
  • Sales Forecasting
  • Workflow Automation
  • Reports & Dashboards
Try Salesforce Free →

🔧 Feature Comparison

Zendesk Sell uniquely offers Pipeline Management, Calling, Sequences. Salesforce uniquely offers Opportunity Management, Lead Management, Sales Forecasting. Both share 3 features including Contact Management, Email Integration, Mobile App.

Feature
Zendesk Sell
Salesforce
Contact Management
Email Integration
Mobile App
Pipeline Management
Calling
Sequences
Reporting
Lead Scoring
Smart Lists
Task Automation
API
Zendesk Integration
Custom Fields
Goals Tracking
Activity Feed
Opportunity Management
Lead Management
Sales Forecasting
Workflow Automation
Reports & Dashboards
AppExchange Marketplace
Einstein AI
Custom Objects
API Access
Marketing Automation
Service Cloud
Commerce Cloud
Total Features
15
15

💰 Pricing Comparison

Both Zendesk Sell and Salesforce start at $25/mo.

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Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • 2 pipelines
  • Email integration
Growth
$69/agent/mo
  • 10 pipelines
  • Sequences
Professional
$149/agent/mo
  • Lead scoring
  • Task automation
Full Zendesk Sell pricing breakdown →
S

Salesforce Plans

Free tier available

Free Suite
Free
  • Up to 2 users
  • Lead & contact management
  • Basic email marketing
Starter SuiteBest Value
$25/user/mo
  • Sales flows
  • Email marketing
  • Commerce storefront
Pro Suite
$100/user/mo
  • Forecasting
  • Quoting
  • AppExchange access
Enterprise
$165/user/mo
  • Advanced customization
  • Workflow automation
Unlimited
$330/user/mo
  • Premier support
  • Sandbox
  • Full AI
Full Salesforce pricing breakdown →
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❓ Frequently Asked Questions

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