CompareStack/Zendesk Sell vs Zoho CRM
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Updated March 2026 · Independent Analysis

Zendesk SellvsZoho CRM

Zoho CRM starts at $20/mo, 20% cheaper than Zendesk Sell's $25/mo. Both rated 4.3/5 by users.

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Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

★ 4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free →
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Zoho CRM

Full-featured CRM for businesses of all sizes with extensive customization

★ 4.2/5Founded 1996250K+ businesses users
Try Zoho CRM Free →

⚡ Quick Stats

⭐
Avg Rating
Zendesk Sell4.3/5
Zoho CRM4.2/5
🏆 Zendesk Sell wins
💰
Starting Price
Zendesk Sell$25/mo
Zoho CRM$20/mo
🏆 Zoho CRM wins
🔧
Features
Zendesk Sell15
Zoho CRM15
🏆 Zendesk Sell wins
🎁
Free Plan
Zendesk SellNo
Zoho CRMYes ✓
🏆 Zoho CRM wins

📊 Ratings Breakdown

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Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5
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Zoho CRM

4.2/5 avg
G2 Score4.1/5
Capterra Score4.3/5
Overall Avg4.199999999999999/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Zendesk Sell if you need:
  • ✓ Pipeline Management
  • ✓ Calling
  • ✓ Sequences
  • ✓ Reporting
  • ✓ Lead Scoring
Try Zendesk Sell Free →
Choose Zoho CRM if you need:
  • ✓ Lead Management
  • ✓ Deal Management
  • ✓ Workflow Automation
  • ✓ AI Assistant (Zia)
  • ✓ Reports & Analytics
Try Zoho CRM Free →

🔧 Feature Comparison

Zendesk Sell uniquely offers Pipeline Management, Calling, Sequences. Zoho CRM uniquely offers Lead Management, Deal Management, Workflow Automation. Both share 4 features including Contact Management, Email Integration, Mobile App.

Feature
Zendesk Sell
Zoho CRM
Contact Management
✓
✓
Email Integration
✓
✓
Mobile App
✓
✓
API
✓
✓
Pipeline Management
✓
✗
Calling
✓
✗
Sequences
✓
✗
Reporting
✓
✗
Lead Scoring
✓
✗
Smart Lists
✓
✗
Task Automation
✓
✗
Zendesk Integration
✓
✗
Custom Fields
✓
✗
Goals Tracking
✓
✗
Activity Feed
✓
✗
Lead Management
✗
✓
Deal Management
✗
✓
Workflow Automation
✗
✓
AI Assistant (Zia)
✗
✓
Reports & Analytics
✗
✓
Social CRM
✗
✓
Inventory Management
✗
✓
Custom Modules
✗
✓
Canvas Design
✗
✓
Telephony
✗
✓
Web Forms
✗
✓
Total Features
15
15

💰 Pricing Comparison

Zoho CRM starts at $20/mo, 20% cheaper than Zendesk Sell's $25/mo.

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Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • • 2 pipelines
  • • Email integration
Growth
$69/agent/mo
  • • 10 pipelines
  • • Sequences
Professional
$149/agent/mo
  • • Lead scoring
  • • Task automation
Full Zendesk Sell pricing breakdown →
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Zoho CRM Plans

Free tier available

Free
Free
  • • 3 users
  • • Leads & contacts
  • • Tasks
StandardBest Value
$20/user/mo
  • • Scoring rules
  • • Workflows
  • • Multiple pipelines
Professional
$35/user/mo
  • • SalesSignals
  • • Blueprint
  • • Inventory management
Enterprise
$50/user/mo
  • • Zia AI
  • • Custom modules
  • • Multi-user portals
Ultimate
$65/user/mo
  • • Advanced BI
  • • Enhanced feature limits
Full Zoho CRM pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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