CompareStack/SugarCRM vs Capsule CRM
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Home›SugarCRM vs Capsule CRM
Updated March 2026 · Independent Analysis

SugarCRMvsCapsule CRM

SugarCRM starts at $19/mo, 10% cheaper than Capsule CRM's $21/mo. Capsule CRM is rated higher at 4.6/5 vs SugarCRM's 3.8/5.

S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

★ 3.8/5Founded 20047K+ customers users
Try SugarCRM Free →
C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

★ 4.6/5Founded 200910K+ companies users
Try Capsule CRM Free →

⚡ Quick Stats

⭐
Avg Rating
SugarCRM3.8/5
Capsule CRM4.6/5
🏆 Capsule CRM wins
💰
Starting Price
SugarCRM$19/mo
Capsule CRM$21/mo
🏆 SugarCRM wins
🔧
Features
SugarCRM15
Capsule CRM15
🏆 SugarCRM wins
🎁
Free Plan
SugarCRMNo
Capsule CRMYes ✓
🏆 Capsule CRM wins

📊 Ratings Breakdown

S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5
C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose SugarCRM if you need:
  • ✓ Opportunity Management
  • ✓ Sales Forecasting
  • ✓ AI Predictions
  • ✓ Campaign Management
  • ✓ Case Management
Try SugarCRM Free →
Choose Capsule CRM if you need:
  • ✓ Sales Pipeline
  • ✓ Task Management
  • ✓ Calendar
  • ✓ Tags
  • ✓ Integrations
Try Capsule CRM Free →

🔧 Feature Comparison

SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Both share 7 features including Contact Management, Workflow Automation, Email Integration.

Feature
SugarCRM
Capsule CRM
Contact Management
✓
✓
Workflow Automation
✓
✓
Email Integration
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
API
✓
✓
Custom Fields
✓
✓
Opportunity Management
✓
✗
Sales Forecasting
✓
✗
AI Predictions
✓
✗
Campaign Management
✓
✗
Case Management
✓
✗
Role-based Access
✓
✗
Third-party Integrations
✓
✗
Data Enrichment
✓
✗
Sales Pipeline
✗
✓
Task Management
✗
✓
Calendar
✗
✓
Tags
✗
✓
Integrations
✗
✓
Import/Export
✗
✓
Activity History
✗
✓
Track Milestones
✗
✓
Total Features
15
15

💰 Pricing Comparison

SugarCRM starts at $19/mo, 10% cheaper than Capsule CRM's $21/mo.

S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • • Contact management
  • • Pipeline
Standard
$59/user/mo
  • • Forecasting
  • • Quotas
Advanced
$85/user/mo
  • • AI predictions
  • • Geo mapping
Premier
$135/user/mo
  • • Revenue intelligence
  • • Advanced AI
Full SugarCRM pricing breakdown →
C

Capsule CRM Plans

Free tier available

Free
Free
  • • 250 contacts
  • • 2 users
StarterBest Value
$21/user/mo
  • • 30K contacts
  • • 1 pipeline
Growth
$38/user/mo
  • • 60K contacts
  • • 5 pipelines
  • • Workflow automation
Advanced
$60/user/mo
  • • 120K contacts
  • • 50 pipelines
  • • Custom reports
Ultimate
$75/user/mo
  • • 240K contacts
  • • Implementation support
Full Capsule CRM pricing breakdown →
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❓ Frequently Asked Questions

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