CompareStack/Capsule CRM vs Zoho CRM
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Updated March 2026 · Independent Analysis

Capsule CRMvsZoho CRM

Zoho CRM starts at $20/mo, 5% cheaper than Capsule CRM's $21/mo. Capsule CRM is rated higher at 4.6/5 vs Zoho CRM's 4.2/5.

C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

★ 4.6/5Founded 200910K+ companies users
Try Capsule CRM Free →
Z
Zoho CRM

Full-featured CRM for businesses of all sizes with extensive customization

★ 4.2/5Founded 1996250K+ businesses users
Try Zoho CRM Free →

⚡ Quick Stats

⭐
Avg Rating
Capsule CRM4.6/5
Zoho CRM4.2/5
🏆 Capsule CRM wins
💰
Starting Price
Capsule CRM$21/mo
Zoho CRM$20/mo
🏆 Zoho CRM wins
🔧
Features
Capsule CRM15
Zoho CRM15
🏆 Capsule CRM wins
🎁
Free Plan
Capsule CRMYes ✓
Zoho CRMYes ✓

📊 Ratings Breakdown

C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5
Z

Zoho CRM

4.2/5 avg
G2 Score4.1/5
Capterra Score4.3/5
Overall Avg4.199999999999999/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Capsule CRM if you need:
  • ✓ Sales Pipeline
  • ✓ Task Management
  • ✓ Calendar
  • ✓ Custom Fields
  • ✓ Tags
Try Capsule CRM Free →
Choose Zoho CRM if you need:
  • ✓ Lead Management
  • ✓ Deal Management
  • ✓ AI Assistant (Zia)
  • ✓ Reports & Analytics
  • ✓ Social CRM
Try Zoho CRM Free →

🔧 Feature Comparison

Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Zoho CRM uniquely offers Lead Management, Deal Management, AI Assistant (Zia). Both share 5 features including Contact Management, Email Integration, Workflow Automation.

Feature
Capsule CRM
Zoho CRM
Contact Management
✓
✓
Email Integration
✓
✓
Workflow Automation
✓
✓
Mobile App
✓
✓
API
✓
✓
Sales Pipeline
✓
✗
Task Management
✓
✗
Calendar
✓
✗
Custom Fields
✓
✗
Tags
✓
✗
Reporting
✓
✗
Integrations
✓
✗
Import/Export
✓
✗
Activity History
✓
✗
Track Milestones
✓
✗
Lead Management
✗
✓
Deal Management
✗
✓
AI Assistant (Zia)
✗
✓
Reports & Analytics
✗
✓
Social CRM
✗
✓
Inventory Management
✗
✓
Custom Modules
✗
✓
Canvas Design
✗
✓
Telephony
✗
✓
Web Forms
✗
✓
Total Features
15
15

💰 Pricing Comparison

Zoho CRM starts at $20/mo, 5% cheaper than Capsule CRM's $21/mo.

C

Capsule CRM Plans

Free tier available

Free
Free
  • • 250 contacts
  • • 2 users
StarterBest Value
$21/user/mo
  • • 30K contacts
  • • 1 pipeline
Growth
$38/user/mo
  • • 60K contacts
  • • 5 pipelines
  • • Workflow automation
Advanced
$60/user/mo
  • • 120K contacts
  • • 50 pipelines
  • • Custom reports
Ultimate
$75/user/mo
  • • 240K contacts
  • • Implementation support
Full Capsule CRM pricing breakdown →
Z

Zoho CRM Plans

Free tier available

Free
Free
  • • 3 users
  • • Leads & contacts
  • • Tasks
StandardBest Value
$20/user/mo
  • • Scoring rules
  • • Workflows
  • • Multiple pipelines
Professional
$35/user/mo
  • • SalesSignals
  • • Blueprint
  • • Inventory management
Enterprise
$50/user/mo
  • • Zia AI
  • • Custom modules
  • • Multi-user portals
Ultimate
$65/user/mo
  • • Advanced BI
  • • Enhanced feature limits
Full Zoho CRM pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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