HomeCapsule CRM vs Salesforce
Updated March 2026 · Independent Analysis

Capsule CRMvsSalesforce

Capsule CRM starts at $21/mo, 16% cheaper than Salesforce's $25/mo. Capsule CRM is rated higher at 4.6/5 vs Salesforce's 4.4/5.

C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

4.6/5Founded 200910K+ companies users
Try Capsule CRM Free →
S
Salesforce

The world's #1 CRM platform for sales, service, marketing, and more

4.4/5Founded 1999150K+ customers users
Try Salesforce Free →

⚡ Quick Stats

Avg Rating
🏆 Capsule CRM wins
💰
Starting Price
🏆 Capsule CRM wins
🔧
Features
🏆 Capsule CRM wins
🎁
Free Plan
SalesforceYes ✓

📊 Ratings Breakdown

C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5
S

Salesforce

4.4/5 avg
G2 Score4.4/5
Capterra Score4.4/5
Overall Avg4.4/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Capsule CRM if you need:
  • Sales Pipeline
  • Task Management
  • Calendar
  • Custom Fields
  • Tags
Try Capsule CRM Free →
Choose Salesforce if you need:
  • Opportunity Management
  • Lead Management
  • Sales Forecasting
  • Reports & Dashboards
  • AppExchange Marketplace
Try Salesforce Free →

🔧 Feature Comparison

Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Salesforce uniquely offers Opportunity Management, Lead Management, Sales Forecasting. Both share 4 features including Contact Management, Email Integration, Workflow Automation.

Feature
Capsule CRM
Salesforce
Contact Management
Email Integration
Workflow Automation
Mobile App
Sales Pipeline
Task Management
Calendar
Custom Fields
Tags
Reporting
API
Integrations
Import/Export
Activity History
Track Milestones
Opportunity Management
Lead Management
Sales Forecasting
Reports & Dashboards
AppExchange Marketplace
Einstein AI
Custom Objects
API Access
Marketing Automation
Service Cloud
Commerce Cloud
Total Features
15
15

💰 Pricing Comparison

Capsule CRM starts at $21/mo, 16% cheaper than Salesforce's $25/mo.

C

Capsule CRM Plans

Free tier available

Free
Free
  • 250 contacts
  • 2 users
StarterBest Value
$21/user/mo
  • 30K contacts
  • 1 pipeline
Growth
$38/user/mo
  • 60K contacts
  • 5 pipelines
  • Workflow automation
Advanced
$60/user/mo
  • 120K contacts
  • 50 pipelines
  • Custom reports
Ultimate
$75/user/mo
  • 240K contacts
  • Implementation support
Full Capsule CRM pricing breakdown →
S

Salesforce Plans

Free tier available

Free Suite
Free
  • Up to 2 users
  • Lead & contact management
  • Basic email marketing
Starter SuiteBest Value
$25/user/mo
  • Sales flows
  • Email marketing
  • Commerce storefront
Pro Suite
$100/user/mo
  • Forecasting
  • Quoting
  • AppExchange access
Enterprise
$165/user/mo
  • Advanced customization
  • Workflow automation
Unlimited
$330/user/mo
  • Premier support
  • Sandbox
  • Full AI
Full Salesforce pricing breakdown →
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❓ Frequently Asked Questions

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