CompareStack/Capsule CRM vs Freshsales
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Updated March 2026 · Independent Analysis

Capsule CRMvsFreshsales

Freshsales starts at $11/mo, 48% cheaper than Capsule CRM's $21/mo. Both rated 4.6/5 by users.

C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

★ 4.6/5Founded 200910K+ companies users
Try Capsule CRM Free →
F
Freshsales

AI-powered CRM for sales teams by Freshworks

★ 4.5/5Founded 201060K+ customers users
Try Freshsales Free →

⚡ Quick Stats

⭐
Avg Rating
Capsule CRM4.6/5
Freshsales4.5/5
🏆 Capsule CRM wins
💰
Starting Price
Capsule CRM$21/mo
Freshsales$11/mo
🏆 Freshsales wins
🔧
Features
Capsule CRM15
Freshsales15
🏆 Capsule CRM wins
🎁
Free Plan
Capsule CRMYes ✓
FreshsalesYes ✓

📊 Ratings Breakdown

C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5
F

Freshsales

4.5/5 avg
G2 Score4.5/5
Capterra Score4.5/5
Overall Avg4.5/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Capsule CRM if you need:
  • ✓ Sales Pipeline
  • ✓ Task Management
  • ✓ Calendar
  • ✓ Email Integration
  • ✓ Tags
Try Capsule CRM Free →
Choose Freshsales if you need:
  • ✓ Deal Management
  • ✓ AI Lead Scoring
  • ✓ Visual Pipeline
  • ✓ Built-in Phone
  • ✓ Email Tracking
Try Freshsales Free →

🔧 Feature Comparison

Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Freshsales uniquely offers Deal Management, AI Lead Scoring, Visual Pipeline. Both share 6 features including Contact Management, Custom Fields, Reporting.

Feature
Capsule CRM
Freshsales
Contact Management
✓
✓
Custom Fields
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
API
✓
✓
Integrations
✓
✓
Sales Pipeline
✓
✗
Task Management
✓
✗
Calendar
✓
✗
Email Integration
✓
✗
Tags
✓
✗
Workflow Automation
✓
✗
Import/Export
✓
✗
Activity History
✓
✗
Track Milestones
✓
✗
Deal Management
✗
✓
AI Lead Scoring
✗
✓
Visual Pipeline
✗
✓
Built-in Phone
✗
✓
Email Tracking
✗
✓
Workflows
✗
✓
Chat & Messaging
✗
✓
Territory Management
✗
✓
Sales Sequences
✗
✓
Total Features
15
15

💰 Pricing Comparison

Freshsales starts at $11/mo, 48% cheaper than Capsule CRM's $21/mo.

C

Capsule CRM Plans

Free tier available

Free
Free
  • • 250 contacts
  • • 2 users
StarterBest Value
$21/user/mo
  • • 30K contacts
  • • 1 pipeline
Growth
$38/user/mo
  • • 60K contacts
  • • 5 pipelines
  • • Workflow automation
Advanced
$60/user/mo
  • • 120K contacts
  • • 50 pipelines
  • • Custom reports
Ultimate
$75/user/mo
  • • 240K contacts
  • • Implementation support
Full Capsule CRM pricing breakdown →
F

Freshsales Plans

Free tier available

Free
Free
  • • Unlimited users
  • • Contact management
  • • Built-in chat
GrowthBest Value
$11/user/mo
  • • Visual pipeline
  • • AI contact scoring
  • • Workflows
Pro
$47/user/mo
  • • Multiple pipelines
  • • AI deal insights
  • • Custom modules
Enterprise
$71/user/mo
  • • Forecasting
  • • Audit logs
  • • Custom objects
Full Freshsales pricing breakdown →
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❓ Frequently Asked Questions

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