HomeFreshsales vs Zendesk Sell
Updated March 2026 · Independent Analysis

FreshsalesvsZendesk Sell

Freshsales starts at $11/mo, 56% cheaper than Zendesk Sell's $25/mo. Freshsales is rated higher at 4.5/5 vs Zendesk Sell's 4.3/5.

F
Freshsales

AI-powered CRM for sales teams by Freshworks

4.5/5Founded 201060K+ customers users
Try Freshsales Free →
Z
Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free →

⚡ Quick Stats

Avg Rating
🏆 Freshsales wins
💰
Starting Price
🏆 Freshsales wins
🔧
Features
🏆 Freshsales wins
🎁
Free Plan
🏆 Freshsales wins

📊 Ratings Breakdown

F

Freshsales

4.5/5 avg
G2 Score4.5/5
Capterra Score4.5/5
Overall Avg4.5/5
Z

Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Freshsales if you need:
  • Deal Management
  • AI Lead Scoring
  • Visual Pipeline
  • Built-in Phone
  • Email Tracking
Try Freshsales Free →
Choose Zendesk Sell if you need:
  • Pipeline Management
  • Email Integration
  • Calling
  • Sequences
  • Lead Scoring
Try Zendesk Sell Free →

🔧 Feature Comparison

Freshsales uniquely offers Deal Management, AI Lead Scoring, Visual Pipeline. Zendesk Sell uniquely offers Pipeline Management, Email Integration, Calling. Both share 5 features including Contact Management, Reporting, Custom Fields.

Feature
Freshsales
Zendesk Sell
Contact Management
Reporting
Custom Fields
Mobile App
API
Deal Management
AI Lead Scoring
Visual Pipeline
Built-in Phone
Email Tracking
Workflows
Chat & Messaging
Territory Management
Integrations
Sales Sequences
Pipeline Management
Email Integration
Calling
Sequences
Lead Scoring
Smart Lists
Task Automation
Zendesk Integration
Goals Tracking
Activity Feed
Total Features
15
15

💰 Pricing Comparison

Freshsales starts at $11/mo, 56% cheaper than Zendesk Sell's $25/mo.

F

Freshsales Plans

Free tier available

Free
Free
  • Unlimited users
  • Contact management
  • Built-in chat
GrowthBest Value
$11/user/mo
  • Visual pipeline
  • AI contact scoring
  • Workflows
Pro
$47/user/mo
  • Multiple pipelines
  • AI deal insights
  • Custom modules
Enterprise
$71/user/mo
  • Forecasting
  • Audit logs
  • Custom objects
Full Freshsales pricing breakdown →
Z

Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • 2 pipelines
  • Email integration
Growth
$69/agent/mo
  • 10 pipelines
  • Sequences
Professional
$149/agent/mo
  • Lead scoring
  • Task automation
Full Zendesk Sell pricing breakdown →
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❓ Frequently Asked Questions

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