HomeFreshsales vs Pipedrive
Updated March 2026 · Independent Analysis

FreshsalesvsPipedrive

Freshsales starts at $11/mo, 21% cheaper than Pipedrive's $14/mo. Both rated 4.5/5 by users.

F
Freshsales

AI-powered CRM for sales teams by Freshworks

4.5/5Founded 201060K+ customers users
Try Freshsales Free →
P
Pipedrive

Sales-focused CRM designed to help small teams close more deals

4.4/5Founded 2010100K+ companies users
Try Pipedrive Free →

⚡ Quick Stats

Avg Rating
🏆 Freshsales wins
💰
Starting Price
🏆 Freshsales wins
🔧
Features
🏆 Freshsales wins
🎁
Free Plan
🏆 Freshsales wins

📊 Ratings Breakdown

F

Freshsales

4.5/5 avg
G2 Score4.5/5
Capterra Score4.5/5
Overall Avg4.5/5
P

Pipedrive

4.4/5 avg
G2 Score4.3/5
Capterra Score4.5/5
Overall Avg4.4/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Freshsales if you need:
  • AI Lead Scoring
  • Built-in Phone
  • Email Tracking
  • Workflows
  • Chat & Messaging
Try Freshsales Free →
Choose Pipedrive if you need:
  • Activity Tracking
  • Email Integration
  • Automations
  • AI Sales Assistant
  • Meeting Scheduler
Try Pipedrive Free →

🔧 Feature Comparison

Freshsales uniquely offers AI Lead Scoring, Built-in Phone, Email Tracking. Pipedrive uniquely offers Activity Tracking, Email Integration, Automations. Both share 6 features including Contact Management, Deal Management, Visual Pipeline.

Feature
Freshsales
Pipedrive
Contact Management
Deal Management
Visual Pipeline
Reporting
Mobile App
API
AI Lead Scoring
Built-in Phone
Email Tracking
Workflows
Chat & Messaging
Custom Fields
Territory Management
Integrations
Sales Sequences
Activity Tracking
Email Integration
Automations
AI Sales Assistant
Meeting Scheduler
Smart Docs
Web Forms
Chatbot
300+ Integrations
Total Features
15
15

💰 Pricing Comparison

Freshsales starts at $11/mo, 21% cheaper than Pipedrive's $14/mo.

F

Freshsales Plans

Free tier available

Free
Free
  • Unlimited users
  • Contact management
  • Built-in chat
GrowthBest Value
$11/user/mo
  • Visual pipeline
  • AI contact scoring
  • Workflows
Pro
$47/user/mo
  • Multiple pipelines
  • AI deal insights
  • Custom modules
Enterprise
$71/user/mo
  • Forecasting
  • Audit logs
  • Custom objects
Full Freshsales pricing breakdown →
P

Pipedrive Plans

Paid plans only

EssentialBest Value
$14/user/mo
  • Lead & deal management
  • Customizable pipelines
Advanced
$39/user/mo
  • Email sync
  • Automations
  • Meeting scheduler
Professional
$49/user/mo
  • AI Sales Assistant
  • Contract management
  • E-signatures
Power
$64/user/mo
  • Project planning
  • Phone support
  • Implementation
Enterprise
$99/user/mo
  • Unlimited reports
  • Custom permissions
  • Security rules
Full Pipedrive pricing breakdown →
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❓ Frequently Asked Questions

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