HomeZendesk Sell vs Freshsales
Updated March 2026 · Independent Analysis

Zendesk SellvsFreshsales

Freshsales starts at $11/mo, 56% cheaper than Zendesk Sell's $25/mo. Freshsales is rated higher at 4.5/5 vs Zendesk Sell's 4.3/5.

Z
Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free →
F
Freshsales

AI-powered CRM for sales teams by Freshworks

4.5/5Founded 201060K+ customers users
Try Freshsales Free →

⚡ Quick Stats

Avg Rating
🏆 Freshsales wins
💰
Starting Price
🏆 Freshsales wins
🔧
Features
🏆 Zendesk Sell wins
🎁
Free Plan
🏆 Freshsales wins

📊 Ratings Breakdown

Z

Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5
F

Freshsales

4.5/5 avg
G2 Score4.5/5
Capterra Score4.5/5
Overall Avg4.5/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Zendesk Sell if you need:
  • Pipeline Management
  • Email Integration
  • Calling
  • Sequences
  • Lead Scoring
Try Zendesk Sell Free →
Choose Freshsales if you need:
  • Deal Management
  • AI Lead Scoring
  • Visual Pipeline
  • Built-in Phone
  • Email Tracking
Try Freshsales Free →

🔧 Feature Comparison

Zendesk Sell uniquely offers Pipeline Management, Email Integration, Calling. Freshsales uniquely offers Deal Management, AI Lead Scoring, Visual Pipeline. Both share 5 features including Contact Management, Reporting, Mobile App.

Feature
Zendesk Sell
Freshsales
Contact Management
Reporting
Mobile App
API
Custom Fields
Pipeline Management
Email Integration
Calling
Sequences
Lead Scoring
Smart Lists
Task Automation
Zendesk Integration
Goals Tracking
Activity Feed
Deal Management
AI Lead Scoring
Visual Pipeline
Built-in Phone
Email Tracking
Workflows
Chat & Messaging
Territory Management
Integrations
Sales Sequences
Total Features
15
15

💰 Pricing Comparison

Freshsales starts at $11/mo, 56% cheaper than Zendesk Sell's $25/mo.

Z

Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • 2 pipelines
  • Email integration
Growth
$69/agent/mo
  • 10 pipelines
  • Sequences
Professional
$149/agent/mo
  • Lead scoring
  • Task automation
Full Zendesk Sell pricing breakdown →
F

Freshsales Plans

Free tier available

Free
Free
  • Unlimited users
  • Contact management
  • Built-in chat
GrowthBest Value
$11/user/mo
  • Visual pipeline
  • AI contact scoring
  • Workflows
Pro
$47/user/mo
  • Multiple pipelines
  • AI deal insights
  • Custom modules
Enterprise
$71/user/mo
  • Forecasting
  • Audit logs
  • Custom objects
Full Freshsales pricing breakdown →
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❓ Frequently Asked Questions

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