HomeZendesk Sell vs Folk
Updated March 2026 · Independent Analysis

Zendesk SellvsFolk

Folk starts at $20/mo, 20% cheaper than Zendesk Sell's $25/mo. Folk is rated higher at 4.7/5 vs Zendesk Sell's 4.3/5.

Z
Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free →
F
Folk

Lightweight CRM for building relationships and managing outreach

4.7/5Founded 20203K+ companies users
Try Folk Free →

⚡ Quick Stats

Avg Rating
🏆 Folk wins
💰
Starting Price
Folk$20/mo
🏆 Folk wins
🔧
Features
🏆 Zendesk Sell wins
🎁
Free Plan
🏆 Folk wins

📊 Ratings Breakdown

Z

Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5
F

Folk

4.7/5 avg
G2 Score4.7/5
Capterra Score4.6/5
Overall Avg4.65/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Zendesk Sell if you need:
  • Pipeline Management
  • Email Integration
  • Calling
  • Sequences
  • Lead Scoring
Try Zendesk Sell Free →
Choose Folk if you need:
  • Pipeline View
  • Email Sequences
  • Chrome Extension
  • Enrichment
  • Tags & Lists
Try Folk Free →

🔧 Feature Comparison

Zendesk Sell uniquely offers Pipeline Management, Email Integration, Calling. Folk uniquely offers Pipeline View, Email Sequences, Chrome Extension. Both share 3 features including Contact Management, Reporting, Custom Fields.

Feature
Zendesk Sell
Folk
Contact Management
Reporting
Custom Fields
Pipeline Management
Email Integration
Calling
Sequences
Lead Scoring
Smart Lists
Task Automation
Mobile App
API
Zendesk Integration
Goals Tracking
Activity Feed
Pipeline View
Email Sequences
Chrome Extension
Enrichment
Tags & Lists
Shared Contacts
Mail Merge
Integrations
Import/Export
Team Collaboration
Activity Timeline
Templates
Total Features
15
15

💰 Pricing Comparison

Folk starts at $20/mo, 20% cheaper than Zendesk Sell's $25/mo.

Z

Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • 2 pipelines
  • Email integration
Growth
$69/agent/mo
  • 10 pipelines
  • Sequences
Professional
$149/agent/mo
  • Lead scoring
  • Task automation
Full Zendesk Sell pricing breakdown →
F

Folk Plans

Free tier available

Free
Free
  • 100 contacts
  • 1 pipeline
StandardBest Value
$20/user/mo
  • Unlimited contacts
  • 2000 emails/mo
Premium
$40/user/mo
  • 5000 emails/mo
  • Enrichment
  • Reporting
Custom
Custom
  • Unlimited emails
  • API
  • Dedicated support
Full Folk pricing breakdown →
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❓ Frequently Asked Questions

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