HomeSugarCRM vs Nutshell
Updated March 2026 · Independent Analysis

SugarCRMvsNutshell

Both SugarCRM and Nutshell start at $19/mo. Nutshell is rated higher at 4.3/5 vs SugarCRM's 3.8/5.

S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

3.8/5Founded 20047K+ customers users
Try SugarCRM Free →
N
Nutshell

Easy-to-use CRM with built-in email marketing for growing businesses

4.3/5Founded 20105K+ companies users
Try Nutshell Free →

⚡ Quick Stats

Avg Rating
🏆 Nutshell wins
💰
Starting Price
SugarCRM$19/mo
Nutshell$19/mo
🏆 SugarCRM wins
🔧
Features
🏆 SugarCRM wins
🎁
Free Plan

📊 Ratings Breakdown

S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5
N

Nutshell

4.3/5 avg
G2 Score4.3/5
Capterra Score4.3/5
Overall Avg4.3/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose SugarCRM if you need:
  • Opportunity Management
  • Sales Forecasting
  • AI Predictions
  • Workflow Automation
  • Email Integration
Try SugarCRM Free →
Choose Nutshell if you need:
  • Pipeline Management
  • Email Marketing
  • Sales Automation
  • Team Collaboration
  • Web Forms
Try Nutshell Free →

🔧 Feature Comparison

SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Nutshell uniquely offers Pipeline Management, Email Marketing, Sales Automation. Both share 4 features including Contact Management, Reporting, Mobile App.

Feature
SugarCRM
Nutshell
Contact Management
Reporting
Mobile App
API
Opportunity Management
Sales Forecasting
AI Predictions
Workflow Automation
Email Integration
Campaign Management
Case Management
Custom Fields
Role-based Access
Third-party Integrations
Data Enrichment
Pipeline Management
Email Marketing
Sales Automation
Team Collaboration
Web Forms
Calendar Integration
Click-to-Call
Territory Management
AI Tools
Lead Attribution
Custom Views
Total Features
15
15

💰 Pricing Comparison

Both SugarCRM and Nutshell start at $19/mo.

S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • Contact management
  • Pipeline
Standard
$59/user/mo
  • Forecasting
  • Quotas
Advanced
$85/user/mo
  • AI predictions
  • Geo mapping
Premier
$135/user/mo
  • Revenue intelligence
  • Advanced AI
Full SugarCRM pricing breakdown →
N

Nutshell Plans

Paid plans only

FoundationBest Value
$19/user/mo
  • Contact management
  • Email sync
  • Calendar sync
Growth
$32/user/mo
  • Pipeline automation
  • Personal email sequences
Pro
$49/user/mo
  • AI tools
  • Multiple pipelines
  • Full reporting
Business
$67/user/mo
  • Increased AI limits
  • Advanced automation
Enterprise
$89/user/mo
  • Unlimited pipelines
  • Audit log
  • Priority support
Full Nutshell pricing breakdown →
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❓ Frequently Asked Questions

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