CompareStack/Slack vs Dialpad
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Updated March 2026 · Independent Analysis

SlackvsDialpad

Slack starts at $8.75/mo, 68% cheaper than Dialpad's $27/mo. Slack is rated higher at 4.6/5 vs Dialpad's 4.3/5.

S
Slack

Team communication platform with video huddles and screen sharing

★ 4.6/5Founded 2013200K+ organizations users
Try Slack Free →
D
Dialpad

AI-powered business communications platform with voice, video, and messaging

★ 4.3/5Founded 2012100K+ businesses users
Try Dialpad Free →

⚡ Quick Stats

⭐
Avg Rating
Slack4.6/5
Dialpad4.3/5
🏆 Slack wins
💰
Starting Price
Slack$8.75/mo
Dialpad$27/mo
🏆 Slack wins
🔧
Features
Slack15
Dialpad15
🏆 Slack wins
🎁
Free Plan
SlackYes ✓
DialpadNo
🏆 Slack wins

📊 Ratings Breakdown

S

Slack

4.6/5 avg
G2 Score4.5/5
Capterra Score4.7/5
Overall Avg4.6/5
D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Slack if you need:
  • ✓ Channels
  • ✓ Direct Messages
  • ✓ Huddles (Audio/Video)
  • ✓ Screen Sharing
  • ✓ Clips (Video Messages)
Try Slack Free →
Choose Dialpad if you need:
  • ✓ AI-powered Calling
  • ✓ Video Meetings
  • ✓ SMS/MMS
  • ✓ Team Messaging
  • ✓ AI Transcription
Try Dialpad Free →

🔧 Feature Comparison

Slack uniquely offers Channels, Direct Messages, Huddles (Audio/Video). Dialpad uniquely offers AI-powered Calling, Video Meetings, SMS/MMS. Both share 0 features.

Feature
Slack
Dialpad
Channels
✓
✗
Direct Messages
✓
✗
Huddles (Audio/Video)
✓
✗
Screen Sharing
✓
✗
Clips (Video Messages)
✓
✗
Workflows
✓
✗
Integrations (2600+)
✓
✗
File Sharing
✓
✗
Search
✓
✗
Threads
✓
✗
Canvas
✓
✗
Lists
✓
✗
AI Features
✓
✗
Slack Connect
✓
✗
Mobile Apps
✓
✗
AI-powered Calling
✗
✓
Video Meetings
✗
✓
SMS/MMS
✗
✓
Team Messaging
✗
✓
AI Transcription
✗
✓
Real-time Coaching
✗
✓
Call Analytics
✗
✓
IVR
✗
✓
Call Routing
✗
✓
CRM Integration
✗
✓
Voicemail Transcription
✗
✓
Mobile App
✗
✓
Browser Extension
✗
✓
Number Porting
✗
✓
Global Coverage
✗
✓
Total Features
15
15

💰 Pricing Comparison

Slack starts at $8.75/mo, 68% cheaper than Dialpad's $27/mo.

S

Slack Plans

Free tier available

Free
Free
  • • 90 days history
  • • 1:1 huddles
ProBest Value
$8.75/user/mo
  • • Unlimited history
  • • Group huddles
Business+
$15/user/mo
  • • SAML SSO
  • • Data exports
Enterprise Grid
Custom
  • • Unlimited workspaces
  • • HIPAA
Full Slack pricing breakdown →
D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • • Unlimited calling
  • • AI meetings
  • • SMS
Pro
$35/user/mo
  • • CRM integration
  • • Global SMS
Enterprise
Custom
  • • 100% uptime SLA
  • • Priority support
Full Dialpad pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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