CompareStack/Dialpad vs Loom
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Updated March 2026 · Independent Analysis

DialpadvsLoom

Loom starts at $15/mo, 44% cheaper than Dialpad's $27/mo. Loom is rated higher at 4.7/5 vs Dialpad's 4.3/5.

D
Dialpad

AI-powered business communications platform with voice, video, and messaging

★ 4.3/5Founded 2012100K+ businesses users
Try Dialpad Free →
L
Loom

Async video messaging platform for screen recording and communication

★ 4.7/5Founded 201625M+ users users
Try Loom Free →

⚡ Quick Stats

⭐
Avg Rating
Dialpad4.3/5
Loom4.7/5
🏆 Loom wins
💰
Starting Price
Dialpad$27/mo
Loom$15/mo
🏆 Loom wins
🔧
Features
Dialpad15
Loom15
🏆 Dialpad wins
🎁
Free Plan
DialpadNo
LoomYes ✓
🏆 Loom wins

📊 Ratings Breakdown

D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5
L

Loom

4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
Overall Avg4.7/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Dialpad if you need:
  • ✓ AI-powered Calling
  • ✓ Video Meetings
  • ✓ SMS/MMS
  • ✓ Team Messaging
  • ✓ AI Transcription
Try Dialpad Free →
Choose Loom if you need:
  • ✓ Screen Recording
  • ✓ Camera Recording
  • ✓ AI Summary
  • ✓ Transcription
  • ✓ Auto Chapters
Try Loom Free →

🔧 Feature Comparison

Dialpad uniquely offers AI-powered Calling, Video Meetings, SMS/MMS. Loom uniquely offers Screen Recording, Camera Recording, AI Summary. Both share 0 features.

Feature
Dialpad
Loom
AI-powered Calling
✓
✗
Video Meetings
✓
✗
SMS/MMS
✓
✗
Team Messaging
✓
✗
AI Transcription
✓
✗
Real-time Coaching
✓
✗
Call Analytics
✓
✗
IVR
✓
✗
Call Routing
✓
✗
CRM Integration
✓
✗
Voicemail Transcription
✓
✗
Mobile App
✓
✗
Browser Extension
✓
✗
Number Porting
✓
✗
Global Coverage
✓
✗
Screen Recording
✗
✓
Camera Recording
✗
✓
AI Summary
✗
✓
Transcription
✗
✓
Auto Chapters
✗
✓
Comments & Reactions
✗
✓
CTA Buttons
✗
✓
Password Protection
✗
✓
Custom Branding
✗
✓
Analytics
✗
✓
Drawing Tools
✗
✓
Trim & Edit
✗
✓
Chrome Extension
✗
✓
Desktop App
✗
✓
Integrations
✗
✓
Total Features
15
15

💰 Pricing Comparison

Loom starts at $15/mo, 44% cheaper than Dialpad's $27/mo.

D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • • Unlimited calling
  • • AI meetings
  • • SMS
Pro
$35/user/mo
  • • CRM integration
  • • Global SMS
Enterprise
Custom
  • • 100% uptime SLA
  • • Priority support
Full Dialpad pricing breakdown →
L

Loom Plans

Free tier available

Starter
Free
  • • 25 videos
  • • 5-min limit
BusinessBest Value
$15/creator/mo
  • • Unlimited videos
  • • AI features
Enterprise
Custom
  • • SSO/SCIM
  • • Advanced security
Full Loom pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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