CompareStack/Dialpad vs Microsoft Teams
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Updated March 2026 · Independent Analysis

DialpadvsMicrosoft Teams

Microsoft Teams starts at $4/mo, 85% cheaper than Dialpad's $27/mo. Microsoft Teams is rated higher at 4.4/5 vs Dialpad's 4.3/5.

D
Dialpad

AI-powered business communications platform with voice, video, and messaging

★ 4.3/5Founded 2012100K+ businesses users
Try Dialpad Free →
M
Microsoft Teams

All-in-one collaboration hub with chat, meetings, and file sharing by Microsoft

★ 4.4/5Founded 2017320M+ monthly active users users
Try Microsoft Teams Free →

⚡ Quick Stats

⭐
Avg Rating
Dialpad4.3/5
Microsoft Teams4.4/5
🏆 Microsoft Teams wins
💰
Starting Price
Dialpad$27/mo
Microsoft Teams$4/mo
🏆 Microsoft Teams wins
🔧
Features
Dialpad15
Microsoft Teams15
🏆 Dialpad wins
🎁
Free Plan
DialpadNo
Microsoft TeamsYes ✓
🏆 Microsoft Teams wins

📊 Ratings Breakdown

D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5
M

Microsoft Teams

4.4/5 avg
G2 Score4.3/5
Capterra Score4.5/5
Overall Avg4.4/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Dialpad if you need:
  • ✓ AI-powered Calling
  • ✓ SMS/MMS
  • ✓ Team Messaging
  • ✓ AI Transcription
  • ✓ Real-time Coaching
Try Dialpad Free →
Choose Microsoft Teams if you need:
  • ✓ Chat & Channels
  • ✓ File Sharing
  • ✓ Screen Sharing
  • ✓ Recording & Transcription
  • ✓ Breakout Rooms
Try Microsoft Teams Free →

🔧 Feature Comparison

Dialpad uniquely offers AI-powered Calling, SMS/MMS, Team Messaging. Microsoft Teams uniquely offers Chat & Channels, File Sharing, Screen Sharing. Both share 1 features including Video Meetings.

Feature
Dialpad
Microsoft Teams
Video Meetings
✓
✓
AI-powered Calling
✓
✗
SMS/MMS
✓
✗
Team Messaging
✓
✗
AI Transcription
✓
✗
Real-time Coaching
✓
✗
Call Analytics
✓
✗
IVR
✓
✗
Call Routing
✓
✗
CRM Integration
✓
✗
Voicemail Transcription
✓
✗
Mobile App
✓
✗
Browser Extension
✓
✗
Number Porting
✓
✗
Global Coverage
✓
✗
Chat & Channels
✗
✓
File Sharing
✗
✓
Screen Sharing
✗
✓
Recording & Transcription
✗
✓
Breakout Rooms
✗
✓
Whiteboard
✗
✓
Together Mode
✗
✓
Background Effects
✗
✓
Live Captions
✗
✓
Polls
✗
✓
Copilot AI
✗
✓
Calendar Integration
✗
✓
Apps & Bots
✗
✓
Phone System
✗
✓
Total Features
15
15

💰 Pricing Comparison

Microsoft Teams starts at $4/mo, 85% cheaper than Dialpad's $27/mo.

D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • • Unlimited calling
  • • AI meetings
  • • SMS
Pro
$35/user/mo
  • • CRM integration
  • • Global SMS
Enterprise
Custom
  • • 100% uptime SLA
  • • Priority support
Full Dialpad pricing breakdown →
M

Microsoft Teams Plans

Free tier available

Free
Free
  • • 100 participants
  • • 60-min meetings
  • • 5GB storage
Microsoft Teams EssentialsBest Value
$4/user/mo
  • • 300 participants
  • • 30-hr meetings
Microsoft 365 Business Basic
$6/user/mo
  • • 300 participants
  • • 1TB storage
Microsoft 365 Business Standard
$12.5/user/mo
  • • Desktop Office apps
  • • Webinars
Full Microsoft Teams pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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