CompareStack/Dialpad vs Zoom
Try DialpadTry Zoom
CompareStack
Home›Dialpad vs Zoom
Updated March 2026 · Independent Analysis

DialpadvsZoom

Zoom starts at $13.33/mo, 51% cheaper than Dialpad's $27/mo. Zoom is rated higher at 4.5/5 vs Dialpad's 4.3/5.

D
Dialpad

AI-powered business communications platform with voice, video, and messaging

★ 4.3/5Founded 2012100K+ businesses users
Try Dialpad Free →
Z
Zoom

The leading video communications platform for meetings, chat, and webinars

★ 4.5/5Founded 2011300M+ daily meeting participants users
Try Zoom Free →

⚡ Quick Stats

⭐
Avg Rating
Dialpad4.3/5
Zoom4.5/5
🏆 Zoom wins
💰
Starting Price
Dialpad$27/mo
Zoom$13.33/mo
🏆 Zoom wins
🔧
Features
Dialpad15
Zoom15
🏆 Dialpad wins
🎁
Free Plan
DialpadNo
ZoomYes ✓
🏆 Zoom wins

📊 Ratings Breakdown

D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5
Z

Zoom

4.5/5 avg
G2 Score4.5/5
Capterra Score4.6/5
Overall Avg4.55/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Dialpad if you need:
  • ✓ AI-powered Calling
  • ✓ SMS/MMS
  • ✓ Team Messaging
  • ✓ AI Transcription
  • ✓ Real-time Coaching
Try Dialpad Free →
Choose Zoom if you need:
  • ✓ Screen Sharing
  • ✓ Virtual Backgrounds
  • ✓ Breakout Rooms
  • ✓ Recording
  • ✓ Chat
Try Zoom Free →

🔧 Feature Comparison

Dialpad uniquely offers AI-powered Calling, SMS/MMS, Team Messaging. Zoom uniquely offers Screen Sharing, Virtual Backgrounds, Breakout Rooms. Both share 1 features including Video Meetings.

Feature
Dialpad
Zoom
Video Meetings
✓
✓
AI-powered Calling
✓
✗
SMS/MMS
✓
✗
Team Messaging
✓
✗
AI Transcription
✓
✗
Real-time Coaching
✓
✗
Call Analytics
✓
✗
IVR
✓
✗
Call Routing
✓
✗
CRM Integration
✓
✗
Voicemail Transcription
✓
✗
Mobile App
✓
✗
Browser Extension
✓
✗
Number Porting
✓
✗
Global Coverage
✓
✗
Screen Sharing
✗
✓
Virtual Backgrounds
✗
✓
Breakout Rooms
✗
✓
Recording
✗
✓
Chat
✗
✓
Webinars
✗
✓
Phone System
✗
✓
Whiteboard
✗
✓
AI Companion
✗
✓
Meeting Summary
✗
✓
Live Transcription
✗
✓
Polls
✗
✓
Reactions
✗
✓
Zoom Apps
✗
✓
Total Features
15
15

💰 Pricing Comparison

Zoom starts at $13.33/mo, 51% cheaper than Dialpad's $27/mo.

D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • • Unlimited calling
  • • AI meetings
  • • SMS
Pro
$35/user/mo
  • • CRM integration
  • • Global SMS
Enterprise
Custom
  • • 100% uptime SLA
  • • Priority support
Full Dialpad pricing breakdown →
Z

Zoom Plans

Free tier available

Basic
Free
  • • 100 participants
  • • 40-min meetings
ProBest Value
$13.33/user/mo
  • • 100 participants
  • • 30-hr meetings
  • • 5GB cloud storage
Business
$18.33/user/mo
  • • 300 participants
  • • Unlimited storage
Enterprise
$22.49/user/mo
  • • 1000 participants
  • • Unlimited storage
Full Zoom pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

Was this comparison helpful?
📬 Stay updated on SaaS pricing changes
Get notified when tools update their pricing or features

🔗 Related Comparisons

Dialpad vs Google Meet →Dialpad vs Microsoft Teams →Dialpad vs Whereby →Zoom vs Loom →Zoom vs Webex by Cisco →Zoom vs GoTo Meeting →Dialpad Alternatives →Zoom Alternatives →