HomeDialpad vs Webex by Cisco
Updated March 2026 · Independent Analysis

DialpadvsWebex by Cisco

Webex by Cisco starts at $14.5/mo, 46% cheaper than Dialpad's $27/mo. Both rated 4.3/5 by users.

D
Dialpad

AI-powered business communications platform with voice, video, and messaging

4.3/5Founded 2012100K+ businesses users
Try Dialpad Free →
W
Webex by Cisco

Enterprise video conferencing and collaboration platform by Cisco

4.3/5Founded 199570M+ monthly users users
Try Webex by Cisco Free →

⚡ Quick Stats

Avg Rating
🏆 Dialpad wins
💰
Starting Price
Dialpad$27/mo
🏆 Webex by Cisco wins
🔧
Features
🏆 Dialpad wins
🎁
Free Plan
🏆 Webex by Cisco wins

📊 Ratings Breakdown

D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5
W

Webex by Cisco

4.3/5 avg
G2 Score4.3/5
Capterra Score4.4/5
Overall Avg4.35/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Dialpad if you need:
  • AI-powered Calling
  • SMS/MMS
  • Team Messaging
  • AI Transcription
  • Real-time Coaching
Try Dialpad Free →
Choose Webex by Cisco if you need:
  • Screen Sharing
  • Recording
  • Transcription
  • AI Assistant
  • Breakout Rooms
Try Webex by Cisco Free →

🔧 Feature Comparison

Dialpad uniquely offers AI-powered Calling, SMS/MMS, Team Messaging. Webex by Cisco uniquely offers Screen Sharing, Recording, Transcription. Both share 1 features including Video Meetings.

Feature
Dialpad
Webex by Cisco
Video Meetings
AI-powered Calling
SMS/MMS
Team Messaging
AI Transcription
Real-time Coaching
Call Analytics
IVR
Call Routing
CRM Integration
Voicemail Transcription
Mobile App
Browser Extension
Number Porting
Global Coverage
Screen Sharing
Recording
Transcription
AI Assistant
Breakout Rooms
Whiteboard
Polls
Chat
Calling
Virtual Backgrounds
Noise Removal
Gesture Recognition
Real-time Translation
Hardware Integration
Total Features
15
15

💰 Pricing Comparison

Webex by Cisco starts at $14.5/mo, 46% cheaper than Dialpad's $27/mo.

D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • Unlimited calling
  • AI meetings
  • SMS
Pro
$35/user/mo
  • CRM integration
  • Global SMS
Enterprise
Custom
  • 100% uptime SLA
  • Priority support
Full Dialpad pricing breakdown →
W

Webex by Cisco Plans

Free tier available

Free
Free
  • 100 participants
  • 40-min meetings
MeetBest Value
$14.5/user/mo
  • 200 participants
  • 24-hr meetings
Suite
$25/user/mo
  • 1000 participants
  • Calling
  • Messaging
Enterprise
Custom
  • Custom limits
  • Advanced security
Full Webex by Cisco pricing breakdown →
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❓ Frequently Asked Questions

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