CompareStack/Salesforce vs SugarCRM
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Updated March 2026 · Independent Analysis

SalesforcevsSugarCRM

SugarCRM starts at $19/mo, 24% cheaper than Salesforce's $25/mo. Salesforce is rated higher at 4.4/5 vs SugarCRM's 3.8/5.

S
Salesforce

The world's #1 CRM platform for sales, service, marketing, and more

★ 4.4/5Founded 1999150K+ customers users
Try Salesforce Free →
S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

★ 3.8/5Founded 20047K+ customers users
Try SugarCRM Free →

⚡ Quick Stats

⭐
Avg Rating
Salesforce4.4/5
SugarCRM3.8/5
🏆 Salesforce wins
💰
Starting Price
Salesforce$25/mo
SugarCRM$19/mo
🏆 SugarCRM wins
🔧
Features
Salesforce15
SugarCRM15
🏆 Salesforce wins
🎁
Free Plan
SalesforceYes ✓
SugarCRMNo
🏆 Salesforce wins

📊 Ratings Breakdown

S

Salesforce

4.4/5 avg
G2 Score4.4/5
Capterra Score4.4/5
Overall Avg4.4/5
S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Salesforce if you need:
  • ✓ Lead Management
  • ✓ Reports & Dashboards
  • ✓ AppExchange Marketplace
  • ✓ Einstein AI
  • ✓ Custom Objects
Try Salesforce Free →
Choose SugarCRM if you need:
  • ✓ AI Predictions
  • ✓ Reporting
  • ✓ API
  • ✓ Campaign Management
  • ✓ Case Management
Try SugarCRM Free →

🔧 Feature Comparison

Salesforce uniquely offers Lead Management, Reports & Dashboards, AppExchange Marketplace. SugarCRM uniquely offers AI Predictions, Reporting, API. Both share 6 features including Contact Management, Opportunity Management, Sales Forecasting.

Feature
Salesforce
SugarCRM
Contact Management
✓
✓
Opportunity Management
✓
✓
Sales Forecasting
✓
✓
Workflow Automation
✓
✓
Email Integration
✓
✓
Mobile App
✓
✓
Lead Management
✓
✗
Reports & Dashboards
✓
✗
AppExchange Marketplace
✓
✗
Einstein AI
✓
✗
Custom Objects
✓
✗
API Access
✓
✗
Marketing Automation
✓
✗
Service Cloud
✓
✗
Commerce Cloud
✓
✗
AI Predictions
✗
✓
Reporting
✗
✓
API
✗
✓
Campaign Management
✗
✓
Case Management
✗
✓
Custom Fields
✗
✓
Role-based Access
✗
✓
Third-party Integrations
✗
✓
Data Enrichment
✗
✓
Total Features
15
15

💰 Pricing Comparison

SugarCRM starts at $19/mo, 24% cheaper than Salesforce's $25/mo.

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Salesforce Plans

Free tier available

Free Suite
Free
  • • Up to 2 users
  • • Lead & contact management
  • • Basic email marketing
Starter SuiteBest Value
$25/user/mo
  • • Sales flows
  • • Email marketing
  • • Commerce storefront
Pro Suite
$100/user/mo
  • • Forecasting
  • • Quoting
  • • AppExchange access
Enterprise
$165/user/mo
  • • Advanced customization
  • • Workflow automation
Unlimited
$330/user/mo
  • • Premier support
  • • Sandbox
  • • Full AI
Full Salesforce pricing breakdown →
S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • • Contact management
  • • Pipeline
Standard
$59/user/mo
  • • Forecasting
  • • Quotas
Advanced
$85/user/mo
  • • AI predictions
  • • Geo mapping
Premier
$135/user/mo
  • • Revenue intelligence
  • • Advanced AI
Full SugarCRM pricing breakdown →
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