CompareStack/Zoho CRM vs Pipedrive
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Updated March 2026 · Independent Analysis

Zoho CRMvsPipedrive

Pipedrive starts at $14/mo, 30% cheaper than Zoho CRM's $20/mo. Pipedrive is rated higher at 4.4/5 vs Zoho CRM's 4.2/5.

Z
Zoho CRM

Full-featured CRM for businesses of all sizes with extensive customization

★ 4.2/5Founded 1996250K+ businesses users
Try Zoho CRM Free →
P
Pipedrive

Sales-focused CRM designed to help small teams close more deals

★ 4.4/5Founded 2010100K+ companies users
Try Pipedrive Free →

⚡ Quick Stats

⭐
Avg Rating
Zoho CRM4.2/5
Pipedrive4.4/5
🏆 Pipedrive wins
💰
Starting Price
Zoho CRM$20/mo
Pipedrive$14/mo
🏆 Pipedrive wins
🔧
Features
Zoho CRM15
Pipedrive15
🏆 Zoho CRM wins
🎁
Free Plan
Zoho CRMYes ✓
PipedriveNo
🏆 Zoho CRM wins

📊 Ratings Breakdown

Z

Zoho CRM

4.2/5 avg
G2 Score4.1/5
Capterra Score4.3/5
Overall Avg4.199999999999999/5
P

Pipedrive

4.4/5 avg
G2 Score4.3/5
Capterra Score4.5/5
Overall Avg4.4/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Zoho CRM if you need:
  • ✓ Lead Management
  • ✓ Workflow Automation
  • ✓ AI Assistant (Zia)
  • ✓ Reports & Analytics
  • ✓ Social CRM
Try Zoho CRM Free →
Choose Pipedrive if you need:
  • ✓ Visual Pipeline
  • ✓ Activity Tracking
  • ✓ Automations
  • ✓ AI Sales Assistant
  • ✓ Reporting
Try Pipedrive Free →

🔧 Feature Comparison

Zoho CRM uniquely offers Lead Management, Workflow Automation, AI Assistant (Zia). Pipedrive uniquely offers Visual Pipeline, Activity Tracking, Automations. Both share 6 features including Deal Management, Contact Management, Email Integration.

Feature
Zoho CRM
Pipedrive
Deal Management
✓
✓
Contact Management
✓
✓
Email Integration
✓
✓
Mobile App
✓
✓
API
✓
✓
Web Forms
✓
✓
Lead Management
✓
✗
Workflow Automation
✓
✗
AI Assistant (Zia)
✓
✗
Reports & Analytics
✓
✗
Social CRM
✓
✗
Inventory Management
✓
✗
Custom Modules
✓
✗
Canvas Design
✓
✗
Telephony
✓
✗
Visual Pipeline
✗
✓
Activity Tracking
✗
✓
Automations
✗
✓
AI Sales Assistant
✗
✓
Reporting
✗
✓
Meeting Scheduler
✗
✓
Smart Docs
✗
✓
Chatbot
✗
✓
300+ Integrations
✗
✓
Total Features
15
15

💰 Pricing Comparison

Pipedrive starts at $14/mo, 30% cheaper than Zoho CRM's $20/mo.

Z

Zoho CRM Plans

Free tier available

Free
Free
  • • 3 users
  • • Leads & contacts
  • • Tasks
StandardBest Value
$20/user/mo
  • • Scoring rules
  • • Workflows
  • • Multiple pipelines
Professional
$35/user/mo
  • • SalesSignals
  • • Blueprint
  • • Inventory management
Enterprise
$50/user/mo
  • • Zia AI
  • • Custom modules
  • • Multi-user portals
Ultimate
$65/user/mo
  • • Advanced BI
  • • Enhanced feature limits
Full Zoho CRM pricing breakdown →
P

Pipedrive Plans

Paid plans only

EssentialBest Value
$14/user/mo
  • • Lead & deal management
  • • Customizable pipelines
Advanced
$39/user/mo
  • • Email sync
  • • Automations
  • • Meeting scheduler
Professional
$49/user/mo
  • • AI Sales Assistant
  • • Contract management
  • • E-signatures
Power
$64/user/mo
  • • Project planning
  • • Phone support
  • • Implementation
Enterprise
$99/user/mo
  • • Unlimited reports
  • • Custom permissions
  • • Security rules
Full Pipedrive pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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